Since Native Ken Eyewear & Opticians aims at ensuring that all of its customers are fully satisfied, if you are not completely satisfied with your purchase, please contact us here or at for assistance with a store credit or exchange. Please note that reimbursement on exchanges will not include shipping and handling costs associated with the purchase.


The above policy is only valid when the situation at hand meets all the following conditions:

1. Exchanges must be made within 30 business days of delivery.

2. Customer must contact Customer Service within 15 business days of delivery.

3. The returned item must be unused and complete, with cleaning cloth and case.

For circumstances not mentioned above, please contact us and we will be happy to assist you.

Questions or comments?

Please contact us at